Privacy Policy

Your privacy is paramount. This policy outlines how DueAlerts collects, uses, and protects your agency's data and your clients' information.

1. Data Collection

We collect information necessary to facilitate payment recovery, including but not limited to agency contact details, client names, outstanding invoice amounts, and contact information for automated reminders.

2. Use of Information

The data collected is used strictly to trigger WhatsApp, Email, and AI-voice notifications as configured by you. We do not sell your client lists or financial data to third-party advertisers.

3. Data Security

DueAlerts employs industry-standard AES-256 encryption for data at rest and TLS encryption for data in transit. Access to your database is restricted to authorized personnel only for support purposes.

4. Third-Party Services

To provide our services, we integrate with WhatsApp Business API and AI voice providers. These partners are compliant with global privacy standards and only receive data essential for message delivery.

5. Cookies & Tracking

We use essential cookies to maintain your session and improve dashboard performance. Analytics are kept anonymous to understand user flow without identifying individuals.